Manage users, monitor performance, and fine-tune your call flows with a real-time dashboard built for business.
Your central hub for total system control. Make changes on the fly from any browser — no IT degree required.
Adjust call flows and routing logic in real time
Set up ring groups, call queues, or forwarding rules
Access and configure devices, users, and call settings remotely
See what’s happening — and what happened. Real-time and historical data help you stay informed and optimize performance.
View inbound and outbound call history
Track missed calls, voicemail activity, and answer rates
Filter logs by date, user, or department
Export call reports for accountability and planning
Spot trends, solve problems, and support your team with visual insights built right in.
Monitor call volume by user or team
View peak hours and missed call patterns
Detect bottlenecks in call routing
Set KPIs and track performance over time
Train new team members, support reps in real time, and maintain call quality with supervisor tools.
Listen: Monitor live calls silently
Whisper: Coach team members without callers hearing
Barge: Join active calls when needed
Great for quality assurance, onboarding, and team support
Automate your routing rules to match your business hours, holidays, or shift-based teams.
Route calls differently based on time of day or day of week
Create custom rules for after-hours, holidays, or on-call staff
Schedule call forwarding, voicemail, or alternate messages
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Easily add, remove, or edit users and give them the exact access they need — no more, no less.
Create and manage user profiles from a single screen
Assign permissions with role-based access
Control visibility and actions per user group (Admin, Manager, Staff)
Bulk edit settings for large teams
All 90+ Core PBX features
No hidden fees
Monthly billing
Use your existing hardware — or ours
No bundles. No long-term contracts. Just a scalable, affordable VoIP phone service built for manufacturing businesses.
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Smart routing, voicemail-to-email, and missed call alerts keep you in control and never out of touch.
Manage users, monitor performance, and adjust call flows—all from an easy web-based dashboard.
Let your phone system do the heavy lifting with powerful routing rules and self-service menus.
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Use desk phones, headsets, or mobile apps—Phonetico fits your setup, old or new.
Connect your team with mobile apps, extension dialing, and seamless in-office or remote calling.
Encrypted calls, fraud prevention, and compliance tools keep your business protected and private.
Every Phonetico plan includes full admin access, detailed analytics, and real-time call control — so you can manage your system your way.
Schedule a Call
Not at all. Phonetico’s admin portal is designed to be user-friendly, with intuitive controls and clear instructions. You can manage users, monitor calls, and update settings without any IT background.
Yes. You can view live call logs, see which users are on active calls, and use tools like Listen, Whisper, and Barge to monitor and support your team in real time.
You get both high-level dashboards and exportable reports with filters for user, time, department, and more. It’s everything you need to track performance, spot trends, and make informed decisions.
Yes. With role-based access, you can assign permissions to control who can view data or make changes — from full admins to limited-access staff.
Definitely. Since the admin portal is fully web-based, you can make changes from anywhere — even on the go. Schedule routing changes in advance or adjust them in real time as needed.
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